Service Archives - The Professional Firm.com

3 key questions for a service line leader

April 6, 2017 Lee Griffin Comments Off

Are we on top of the service lifecycle? The first question for a service line leader concerns the mix and maturity of services/capabilities in the portfolio and ensuring that these are matched to current and […]

Building your service proposition framework

March 29, 2017 Dom Moorhouse Comments Off

By Dom Moorhouse Following on the series of business planning related blog posts (including ‘What a good business plan looks like?’ and ‘Developing a Business Planning Process’) this post looks at a key element of […]

Capability

The 10 characteristics of elite organisations

February 25, 2018 Comments Off

Ok, I’ll admit a slight boyhood obsession with elite organisations. I am fascinated by what makes them great, and having observed a number of them over time (through meeting leaders from these organisations, extensive research/reading) […]

Capability

The 5 Areas Of Never-Ending Improvement.

November 16, 2017 Comments Off

Some year’s back I spent some time researching what made professional service businesses great. At the time, this was largely driven by the fact that I was promoted into a new role leading a sizeable […]

People

The role of values in high-performing teams

March 26, 2017 Comments Off

By Dom Moorhouse As many of my guide and blog readers know, I am fascinated by the topic of team performance. Specifically, exemplar team performance within the context of professional service firms and what differentiates, […]