Service Archives - The Professional Firm.com

3 key questions for a service line leader

April 6, 2017 Lee Griffin Comments Off

Are we on top of the service lifecycle? The first question for a service line leader concerns the mix and maturity of services/capabilities in the portfolio and ensuring that these are matched to current and […]

Building your service proposition framework

March 29, 2017 Dom Moorhouse Comments Off

By Dom Moorhouse Following on the series of business planning related blog posts (including ‘What a good business plan looks like?’ and ‘Developing a Business Planning Process’) this post looks at a key element of […]

Capability

II=IO – one of most important equations in a Professional Service Firm

March 24, 2017 Comments Off

We spend a lot of time these days tracking metrics all over the place, utilisation, revenue per head and so on. We are also increasingly talking about innovation as a source of competitive advantage but […]

Clients

Developing your Unique Value Proposition

December 7, 2017 Comments Off

In this week’s article, I am going to cover how to develop a unique value proposition. There are, of course, a number of different approaches to this, but this is the approach that I have […]

Capability

The institutionally driven mastery path

March 24, 2017 Comments Off

The what? Let me explain… No matter what the professional discipline, clients expect their advisors to be masters in it. In a competitive world where differentiation on a basis other than cost is preferable, the […]